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Maintaining your home with Cocoon.

Care for Your Home,
Care for Your Comfort

Epcon Communities has partnered with Cocoon to bring you an incredible offer to help you maintain your home.

Cocoon’s Mission

Cocoon’s mission is to simplify your life by making it easy for you to take care of your home and keep it healthy. Cocoon is dedicated to this mission, focused on delivering an exceptional experience to you.

Having a Cocoon Home

Cocoon provides you with a single, whole home maintenance and service solution in a plan that you can rely on.

With a Cocoon Home plan, you can relax knowing your home is well taken care of.

Annual Home Health Check-Up

Exterior / interior visual inspection, change air filters + alarm batteries, check sump pump, clean dryer lint trap, and more, and receive a report.

Complete Home Service Support

From simple handy fixes to repairs to roof
replacement, we’re here for you with
just a few clicks. So you can relax, we got you.

Preferred Pricing

With discounted rates up to 20% on services, Cocoon makes taking care of your home affordable.

Your Home Profile & Inventory

Your home profile empowers you
with home knowledge. You can also keep track
of items in case they need repair or replaced.

Hassle-Free Service Requests

It’s super easy to request the service you need.
Make a request, we connect you with a Cocoon
Pro and keep you updated. All hassle free.

Only Top-Rated Service Pros

Cocoon hand selects only top-rated Service Pros in their field. They’re skilled professionals, licensed, and vetted for excellent service.

Customizable Maintenance Plan

Select the maintenance your home needs. We
remind you when to get them done. You never
have to think about maintenance again!

1 Year Service Guarantee

Get a 1 year guarantee on repair services by a Cocoon Service Pro for appliances and systems. It’s Cocoon’s assurance of top-notch service.

Home Care Reminders

Receive seasonal home care reminders, with instructions, to check off in your portal. One less thing to think about.

Get Started Now

Step 1:

Choose the Cocoon Home plan that works best for you.

Learn More

Care

Your complete home care

Or

Care & Cover

Covers repair or replace costs

Learn More

Step 2:

Submit service requests, view your activity, home profile, reports and more in your Cocoon portal.

Step 3:

Cocoon Service Pros schedule a time with you to complete your requested service.

1 Year Quality Guarantee!

Get Started Now

Is Desktop

Choose a Cocoon plan to simplify your life and save time, money and hassle!




Care


Your complete home care.





$12.99/mo Free






Care & Cover


Covers repair or replace costs of items that break down in your home.



Starting at
$39.99 $23.99/mo


How Cocoon Cares

Annual Home Health Check-up Visit
Discounted Service Rates
Access to Complete Home Service Support
Hassle-free Service Requests
1 Year Service Service Guarantee*
Only Cocoon’s Top-Rated Pros
Concierge Support
Home Health Reports
Customizable Maintenance Plan
Your Own Cocoon Home Portal
Home Care Reminders
Home Inventory Data Storage
Your Own Home Profile
Best Practice Troubleshooting

What Cocoon Covers

Kitchen Appliances


Laundry Appliances

Heating & Cooling

Electrical

Plumbing

Optional Add-ons

*Qualified appliance and home system repairs

Get Started Now

Is Mobile

Care

Your complete home care.

$12.99/moFree

How Cocoon Cares

Annual Home Health Check-up Visit

Discounted Service Rates

Access to Complete Home Service Support

Hassle-free Service Requests

1 Year Service Guarantee*

Only Cocoon’s Top-Rated Pros

Concierge Support

Home Health Reports

Customizable Maintenance Plan

Your Own Cocoon Home Portal

Home Care Reminders

Home Inventory Data Storage

Your Own Home Profile

Best Practice Troubleshooting

Care & Cover

Repair or replacement of covered
items that breakdown in your home.

Starting at

$39.99$23.99/mo

How Cocoon Cares

Annual Home Health Check-up Visit

Discounted Service Rates

Access to Complete Home Service Support

Hassle-free Service Requests

1 Year Service Guarantee

Only Cocoon’s Top-Rated Pros

Concierge Support

Home Health Reports

Customizable Maintenance Plan

Your Own Cocoon Home Portal

Home Care Reminders

Home Inventory Data Storage

Your Own Home Profile

Best Practice Troubleshooting

What Cocoon Covers

Kitchen Appliances

Laundry Appliances

Heating & Cooling

Electrical

Plumbing

Optional Add-ons

*Qualified appliance and home system repairs

Get Started Now

What is the difference between Cocoon’s plan and home insurance?

Home insurance typically covers you for risks like fires, natural disasters, theft and liabilities. Cocoon’s plans, which are not insurance, focus on simplifying your life by making it easy for you to care for your home. Cocoon is there for you every day, all year long, helping to take away the burden of maintaining your home with access to complete home services, an annual home health check-up, and home management applications that simplify your life. Cocoon also offers optional coverage for the cost to repair or replace covered appliances and home systems (e.g. heating & cooling) that break down in your home, giving you extra peace of mind.

I already have a warranty on most of my home appliances and systems. Why do I need a membership with Cocoon?

Warranties on new appliances and home systems, like heating & cooling, often do not cover things like wear & tear, which are covered under Cocoon’s Care & Cover plan, giving you protection where you don’t actually have it. If your appliances and systems are new, it would be better to start with Cocoon’s Care plan. With Cocoon’s Care plan you get many benefits including an annual home health check-up, a home health report, discounts on a wide range of home services, worry-free service with Cocoon’s hand-picked and top-rated Cocoon Service Pros, your own home profile, best-in-class service support, tracking of home maintenance, and the knowledge that you can rest easy because you know Cocoon is there for you, saving you time, money and hassle.

Why do I need a Cocoon plan when I can just find a handyman when I need one?

Cocoon already did the work for you. Cocoon vets and ensures all of its Service Pros are top-rated, licensed, insured and focused on delivering exceptional customer service. More than that, Cocoon plans give you hassle-free access to a vast range of services for your home. More than that, Cocoon works with its Service Pros to get you discounted services up to 20% off retail rates. More than that, you can monitor your services in your Cocoon portal. More than that, Cocoon tracks your service and ensures it is completed to your satisfaction. More than that, Cocoon is always there for you. More than that, Cocoon is focused on helping you maintain your home with over 30 maintenance services, which Cocoon tracks for you, and remind you when to get them done. More than that … well, there’s a lot more, but you get the point – Cocoon is here to make your life simple (and who doesn’t like simple?) while saving you time, money, and hassle.

What is the average cost for requesting service form Cocoon? Do I get a discount?

With Cocoon you get access to a wide variety of services, so costs will always vary based on the service you need, from a handy fix to a new roof. However, with Cocoon plans, you’re cost of service, using Cocoon’s top-rated Cocoon Service Pros, will be up to 20% off retail rates. Further, with a Care & Cover plan, service to repair or replace covered items will not cost you more than the deductible that you selected for your plan.

Are Cocoon’s Service Pros high quality?

Absolutely. Cocoon handpicks each and every one of its Service Pro partners. In doing so, Cocoon looks for the best in each trade that they work with. Cocoon’s Service Pro partners and Cocoon share a commitment to excellent service to you.

Is Cocoon a home warranty company?

A ‘home warranty’ is an industry term. It typically refers to a service contract plan that provides the homeowner with coverage for appliance and home system (plumbing, HVAC, electrical) breakdowns, subject to plan terms. Cocoon provides such coverage under its Care & Cover plan. But Cocoon goes beyond that. They focus on helping you care for home with home health check-ups, home health reports, customizing and monitoring your home maintenance, actual maintenance services, a home profile, home inventory management, best-in-class service, home care reminders, and more. So, while Cocoon is there for you when things go wrong, they help you keep them from going wrong in the first place.

What if I want to cancel my plan?

You can cancel any time. Just go to your ‘My Cocoon’ account and select to cancel. But you’re going to love having the care and comfort that a Cocoon plan provides! It’s like being wrapped up in, well, a cocoon.

I have an emergency! How quickly will I be able to get a service pro to my home?

Cocoon works closely with its Service Pros to prioritize emergencies to your home as quickly as possible. Typically, Cocoon has a Service Pro in touch within less than 3 hours, and even less if determined an emergency. You can rest assured that Cocoon treats your emergency seriously and will do all they can to get your emergency resolved asap. All the while, they will be there for you from beginning until resolution.