Welcome Ohio Mutual Members!
Making it easy to take care of your home.
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Ohio Mutual has partnered with Cocoon to bring you
an incredible offer to help you maintain your home.
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Ohio Mutual has partnered with Cocoon to bring you an incredible offer to help you maintain your home.
About Cocoon
Simplifying Home Ownership
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Cocoon provides homeowners with a complete home solution.
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Cocoon provides homeowners with
a complete home solution.
Cocoon′s Mission
Cocoon′s mission is to simplify your life, by making it easy for you to take care of your home and keep it healthy.
Having a Cocoon Plan
Homes are our most valuable, tangible asset. Taking care of them is important. That’s why Cocoon provides you with a single, whole home maintenance and service solution that you can rely on.
Your Complete Home Solution
The Cocoon Home Plan
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With a Cocoon Home Plan you get all of this and more.
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With a Cocoon Home Plan you get
all of this and more.
Home Health Check-Up
70 pt. visual check-up, tasks like test
sump pump, and a report.
Complete Home Service
From handy fixes to roof
replacement, Cocoon is there.
Breakdown Cover
Repair & Replace coverage for
Appliances & Home Systems.
Monitored Maintenance
Cocoon tracks and reminds homeowners
of maintenance.
Simple Service Requests
With just a few clicks, Cocoon sends the
best pro for the job.
Home Profile & Inventory
Have an updated home profile and
manage home inventory.
Only Top-Rated Pros
Cocoon vets top service pros,
ensuring service excellence.
Preferred Service Pricing
Discounted service rates
up to 20% off retail.
Best-in-Class Support
Cocoon monitors all services for
best-in-class support for you.
Ohio Mutual MemberPlus Benefit
Special Offer:
A Care Plan At No Cost For A Whole Year!
Special for Ohio Mutual members, including 40% off Care & Cover Plans, for your first year with your Ohio Mutual member promo code.
Use Promo Code: OMIG1A3
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*Qualified appliance and home system repairs
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Care
Your complete home care.
$12.99/mo No Cost
How Cocoon Cares
Annual Home Health Check-Up Visit
Access to Complete Home Service
Service Rates up to 20% Off Retail
Hassle-free Service Requests
1 Year Service Guarantee*
Home Health Reports
Your Own Home Profile
Customize Your Maintenance Plan
Home Inventory Management
Home Care Reminders
Best-in-Class Support
Your Own Cocoon Portal
Best Practice Troubleshooting
Care & Cover
Repair or replacement of covered
items that break down in your home.
Starting at
$39.99 $23.99/mo
How Cocoon Cares
All Care Plan Features
What Cocoon Covers
Kitchen Appliances
- Сooktop
- Dishwasher
- Garbage Disposal
- Oven
- Range
- Range Hood
- Refrigerator
- Trash Compactor
Heating & Cooling
- Cooling System
- Ductwork
- Floor Furnace
- Heat Pump
- Heating System
- Wall Unit
How It Works
All Your Home Services
As Easy As 1-2-3!
Just tap, click, or call for your service need and you get the right Cocoon Service Pro for the job.
Care
Your complete home care
Or
Care & Cover
Covers repair or replace costs for covered items
Step 2:
Request service, track maintenance, view home profile, reports and more in your Cocoon portal.
Step 3:
Request service and a Cocoon Service Pro completes it for you.
1 Year Service Guarantee!*
The Cocoon Home Experience
Hear From Happy Homeowners
See why more and more homeowners trust Cocoon to keep their home happy and healthy.
FAQs
Common questions
Questions, meet Answers.
What is the difference between Cocoon’s plans and home insurance?
Home insurance typically covers you for risks like fire, natural disasters, theft and liabilities. Cocoon’s plans are service contracts, not insurance, that focus on simplifying your life by making it easy for you to care for your home. Cocoon is there for you every day, all year long, helping to take away the burden of maintaining your home with access to complete home service, an annual home health check-up, monitoring your maintenance and home management applications that simplify your life. Cocoon also offers optional breakdown coverage with its Care & Cover plan, giving you extra peace of mind.
I already have a warranty on most of my home appliances and systems. Do I need a plan with Cocoon?
Yes. Warranties on new appliances and home systems, like heating & cooling, often do not cover things like wear & tear, which are covered under Cocoon’s Care & Cover plan, giving you protection where you don’t actually have it. If your appliances and systems are new, it would be better to start with Cocoon’s Care plan. With Cocoon’s Care plan you get many benefits including an annual home health check-up, a home health report, discounts on a wide range of home services, worry-free service with Cocoon’s hand-picked and top-rated Cocoon Service Pros, your own home profile, best-in-class service support, tracking of home maintenance, and the knowledge that you can rest easy because you know Cocoon is there for you, saving you time, money and hassle.
Does the Care & Cover plan cover wear and tear?
Yes. The Care & Cover plan provides breakdown coverage protection for your appliances and home systems (heating & cooling, electrical, plumbing) that includes breakdown due to normal wear and tear.
Why do I need a Cocoon plan when I can just find a handyman when I need one?
Cocoon already did the hard work for you. Cocoon vets and ensures all of its Service Pros are top-rated, licensed, insured and focused on delivering exceptional customer service. Cocoon plans give you hassle-free access to a vast range of services for your home. Cocoon works with its Service Pros to provide you discounted services up to 20% off retail rates. You can view your service updates in your Cocoon portal, while Cocoon tracks your service and ensures it is completed to your satisfaction. Cocoon is also focused on helping you maintain your home with over 30 maintenance services, which Cocoon tracks for you, and reminds you when to get them done. Cocoon is here to make your life simple (and who doesn’t like simple?) while saving you time, money, and hassle.
What is the average cost for requesting service from Cocoon? Do I get a discount?
With Cocoon, you get access to a wide variety of services, so costs vary based on the service you need, from a simple handy fix to replacing a roof. However, with Cocoon plans, your cost of service, using Cocoon’s top-rated Service Pros, will be up to 20% off retail rates. Further, with a Care & Cover plan, the service to repair or replace covered items in your home will not cost more than the deductible that you selected for your plan.
Are Cocoon’s Service Pros high quality?
Absolutely. Cocoon handpicks and vets each and every one of its Service Pro partners. In doing so, Cocoon looks for the best in each trade. Cocoon and their Service Pro partners share a commitment to service excellence.
Is Cocoon a home warranty company?
No. A ‘home warranty’ typically refers to a service contract that provides the homeowner with coverage for appliance and home system breakdowns. While Cocoon provides such coverage under its Care & Cover plan, Cocoon is focused on helping you maintain and care for your home. Cocoon helps you care for your home with their home health check-ups, home health reports, simple access to complete home service, monitoring your home maintenance, building your home profile, enabling home inventory management, providing best-in-class service and support, home care reminders, and much more. So, while Cocoon is there for you when things go wrong, they help you keep them from going wrong in the first place.
What if I want to cancel my plan?
You can cancel any time. Just go to your ‘My Cocoon’ account and select to cancel. But you’re going to love having the care and comfort that a Cocoon plan provides! It’s like being wrapped in, well, a Cocoon.
I have an emergency! How quickly will I be able to get a service pro to my home?
Cocoon works closely with its Service Pros to prioritize emergencies to your home as quickly as possible. Typically, Cocoon’s Service Pros are in touch with you in less than 2 hours, and even quicker if the service is determined an emergency. You can rest assured that Cocoon treats emergencies seriously and will do all they can to get your emergency resolved asap. All the while, they will be there for you from beginning until resolution.