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How Cocoon Helps

Cost-Saving Home Maintenance Made Easy

Cocoon provides home maintenance, repair services, and breakdown protection coverage, all in one affordable plan.

Is Desktop

Choose one of our two plans to simplify your life and save money!




Care


Your complete home care.




Starting at $12.99/mo.






Care & Cover


Covers repair or replace costs of items that break down in your home.



Starting at $39.99/mo.


How We Care

Annual Home Maintenance Visit
Annual Heating & Cooling Tune Up
Easy Access to Cocoon Service Pros
6 Month Guarantee on Services
Home Health Reports
Home Care Reminders
Concierge Support
Cocoon's Preferred Pricing
Cocoon Homeowner Portal

What We Cover

Kitchen & Laundry Appliances
Heating & Cooling System
Plumbing
Electrical
Optional Add-ons
Home Care Reminders

Get Started Now

Is Mobile

Care

Your complete home care.

Starting at $12.99/mo.

How We Care

Annual Home Maintenance Visit

Annual Heating & Cooling Tune Up

Easy Access to Cocoon Service Pros

6 Month Guarantee on Services

Home Health Reports

Home Care Reminders

Concierge Support

Care & Cover

Covers repair or replace costs of items that break down in your home.

Starting at $39.99/mo.

How We Care

Annual Home Maintenance Visit

Annual Heating & Cooling Tune Up

Easy Access to Cocoon Service Pros

6 Month Guarantee on Services

Home Health Reports

Home Care Reminders

Concierge Support

Cocoon’s Preferred Pricing

Cocoon Homeowner Portal

How We Care

Kitchen & Laundry Appliances

Heating & Cooling System

Plumbing

Electrical

Optional Add-ons

Home Care Reminders

Get Started Now

Step 1:

Choose the membership plan which works best for you

Step 2:

Log into your portal and submit your request

Step 3:

Service Pro is scheduled & sent to your home to repair any breakdown.
*6 Month Quality Guarantee!

Homeowner Portal

Manage your account, receive reminders, make service requests, and view home health reports all from one place.

Whole Home Service

From appliances to your pool to your HVAC and more, Cocoon keeps your home healthy, inside and out.

Seamless Online Service

We connect you with a Cocoon Service Pro and you can monitor your service from your Cocoon Home portal.

Access Cocoon Service Pros

All Cocoon Service Pros are vetted and licensed professionals selected for their commitment to exceptional service.

Preferred Pricing

With discounted rates up to 20% on services, Cocoon makes taking care of your home affordable.

Concierge Services

We’re dedicated to providing you with high-quality service that keeps your home happy and healthy.

Home Upkeep Reminders

Receive timely notifications and guided instructions to care for your home – and if you ever need help, we’re a click away.

Home Health Report

Get personalized reports that summarize your home services and give specific recommendations on ways to improve your home’s health.

Best Practice Troubleshooting

Solve your specific problem with our curated best practice troubleshooting.

Get Started Now

I already have a warranty on most of my home appliances and systems. Why do I need a membership with Cocoon?

A ‘home warranty’ is an industry term. It typically refers to a service plan that provides the planholder (i.e. homeowner) with access to appliance and home system (plumbing, HVAC, electrical) repair service while covering repair and replacement costs, subject to plan terms. Cocoon provides such coverage under its Care & Cover plan. But Cocoon goes beyond that. We provide you with concierge level service, maintenance services, home care reminders, online troubleshooting, and more. So while we are there for you when things go wrong, we help you keep them from going wrong in the first place.

What is the difference between Cocoon’s plan and home insurance? Will I get a better rate with my carrier?

Home insurance typically covers you for risks like fires, natural disasters, theft and liabilities. These things may or may not happen. Cocoon’s plans offer you both assistance and coverage for wear and tear and breakdown of items in your home that will happen.

I have an emergency! How quickly will I get a service pro to my home?

We work closely with our Cocoon Service Pros to prioritize emergencies to your home as quickly as possible. You can rest assured, we treat your emergency like it was our own. On weekdays we’ll have a Cocoon Service Pro engaged with you within 4 hours during business hours. We do all we can to get your emergency resolved asap and we’ll be there for you from beginning until resolution.

What is the average cost for requesting service from Cocoon? Do I get a discount?

Yes, as a Cocoon member, you will get up to 20% off all service and maintenance requests from our carefully-vetted and highly-experienced service pros.

Will I be charged any other extra fee once I have my appliance/home system serviced?

Other than the labor fee for a service pro to come to your home, there are no other fees that you have to incur.  In some cases, you may need to pay for the costs associated with replacing parts and materials.

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