FULL MODE
Our Plans
What We Offer
Choose between Cocoon’s exceptional home service plans with or without comprehensive breakdown cover.
Is Desktop
Choose one of our two plans to simplify your life and save money! |  Care Your complete home care.
|  Care & Cover Repair or replacement of covered Starting at |
|---|---|---|
How Cocoon Cares | ||
Annual Home Health Check-up Visit Annual Home Health Check-up Visit 50+ point visual interior & exterior inspection plus changing your air filters, changing and testing your smoke and CO2 alarm batteries, vacuuming refrigerator coils, cleaning dryer lint trap area, quick appliance tune-up, lubricating your garage doors and more. We help keep your home running smoothly and identify potential areas of concern. |  |  |
| Discounted Service Rates up to Discounted Service Rates up to Cocoon manages rates for you, allowing you to receive up to 20% off retail rates. We're here to save you money. Of course, if you have the Care & Cover plan, and it is a covered repair service, you will only pay up to your selected deductible. | | |
| Access to Complete Home Service Support Access to Complete Home Service Support We make it simple for you to get the services you need, when you need it with just a few taps or clicks. Oh, and you only pay when the service is completed. | | |
| Hassle-free Service Requests Hassle-free Service Requests With a Cocoon Home, you only get quality service. We see to that and we stand by that with a 6 month guarantee on appliance and home system repair services requested through Cocoon. | | |
| 6 Month Service Guarantee 6 Month Service Guarantee We know, it’s easy to say, but with Cocoon, it’s true. We vet all our service pros. They must pass first Cocoon’s rigorous criteria to be a Cocoon Service Pro, which includes being licensed, insurance up to date, certified where required, and more. Like Cocoon, our Service Pros value service excellence, that’s why we work together. | | |
| Only Cocoon’s Top-Rated Pros Only Cocoon’s Top-Rated Pros Cocoon dispatches and administers all our services. That way, we are 100% on top of your service requests. If something comes up, or if there is a problem, you’re not left on your own. We’re right there with you through completion of every service. More than that, we are here for you 24/7. Question, problem? You know you can contact us. We’re here for you. | | |
| Concierge Support Concierge Support With your Home Health Check-Up you get a Health Report on your home to help you better understand and monitor concerns and risks. | | |
| Home Health Reports Free Home Health Reports We remind you of the maintenance services you need for your home when it’s time to have them. You only ever pay for the services you receive. | | |
| Customizable Maintenance Plan Customizable Maintenance Plan All of your service activities and reminders and much more, can be easily access in your own simple-to-use Cocoon Home Portal. | | |
| Your Own Cocoon Home Portal Your Own Cocoon Home Portal Receive timely home upkeep reminders with instructions throughout the year. One less thing to have to think about. | | |
| Home Care Reminders Home Care Reminders Easily capture and record the important items in your home. We’ll keep track of these items for you in case they break down or need replaced. | | |
| Home Inventory Data Storage Home Inventory Data Storage Your home profile, interior and exterior, all in one location, empowering you with complete knowledge on your home. Provided with your Home Health Check-up. | | |
| Your Own Home Profile | | |
What We Cover | ||
| Kitchen Appliances Kitchen Appliances
| | |
| Laundry Appliances Laundry Appliances
| | |
| Heating & Cooling Heating & Cooling
| | |
| Electrical Electrical
| | |
| Plumbing Plumbing
| | |
Is Mobile
Care
Your complete home care.
$12.99/moFree
How Cocoon Cares
Annual Home Health Check-up Visit
50+ point visual interior & exterior inspection plus changing your air filters, changing and testing your smoke and CO2 alarm batteries, vacuuming refrigerator coils, cleaning dryer lint trap area, quick appliance tune-up, lubricating your garage doors and more. We help keep your home running smoothly and identify potential areas of concern.
Discounted Service Rates up to
Cocoon manages rates for you, allowing you to receive up to 20% off retail rates. We're here to save you money. Of course, if you have the Care & Cover plan, and it is a covered repair service, you will only pay up to your selected deductible.
Access to Complete Home Service Support
We make it simple for you to get the services you need, when you need it with just a few taps or clicks. Oh, and you only pay when the service is completed.
Hassle-free Service Requests
With a Cocoon Home, you only get quality service. We see to that and we stand by that with a 6 month guarantee on appliance and home system repair services requested through Cocoon.
6 Month Service Guarantee
We know, it’s easy to say, but with Cocoon, it’s true. We vet all our service pros. They must pass first Cocoon’s rigorous criteria to be a Cocoon Service Pro, which includes being licensed, insurance up to date, certified where required, and more. Like Cocoon, our Service Pros value service excellence, that’s why we work together.
Only Cocoon’s Top-Rated Pros
Cocoon dispatches and administers all our services. That way, we are 100% on top of your service requests. If something comes up, or if there is a problem, you’re not left on your own. We’re right there with you through completion of every service. More than that, we are here for you 24/7. Question, problem? You know you can contact us. We’re here for you.
Concierge Support
With your Home Health Check-Up you get a Health Report on your home to help you better understand and monitor concerns and risks.
Home Health Reports
We remind you of the maintenance services you need for your home when it’s time to have them. You only ever pay for the services you receive.
Customizable Maintenance Plan
All of your service activities and reminders and much more, can be easily access in your own simple-to-use Cocoon Home Portal.
Your Own Cocoon Home Portal
Receive timely home upkeep reminders with instructions throughout the year. One less thing to have to think about.
Home Care Reminders
Easily capture and record the important items in your home. We’ll keep track of these items for you in case they break down or need replaced.
Home Inventory Data Storage
Your home profile, interior and exterior, all in one location, empowering you with complete knowledge on your home. Provided with your Home Health Check-up.
Your Own Home Profile
Receive timely home upkeep reminders with instructions throughout the year. One less thing to have to think about.
Care & Cover
Repair or replacement of covered
items that breakdown in your home.
Starting at
$39.99$23.99/mo
How Cocoon Cares
Annual Home Health Check-up Visit
50+ point visual interior & exterior inspection plus changing your air filters, changing and testing your smoke and CO2 alarm batteries, vacuuming refrigerator coils, cleaning dryer lint trap area, quick appliance tune-up, lubricating your garage doors and more. We help keep your home running smoothly and identify potential areas of concern.
Discounted Service Rates up to
Cocoon manages rates for you, allowing you to receive up to 20% off retail rates. We're here to save you money. Of course, if you have the Care & Cover plan, and it is a covered repair service, you will only pay up to your selected deductible.
Access to Complete Home Service Support
We make it simple for you to get the services you need, when you need it with just a few taps or clicks. Oh, and you only pay when the service is completed.
Hassle-free Service Requests
With a Cocoon Home, you only get quality service. We see to that and we stand by that with a 6 month guarantee on appliance and home system repair services requested through Cocoon.
6 Month Service Guarantee
We know, it’s easy to say, but with Cocoon, it’s true. We vet all our service pros. They must pass first Cocoon’s rigorous criteria to be a Cocoon Service Pro, which includes being licensed, insurance up to date, certified where required, and more. Like Cocoon, our Service Pros value service excellence, that’s why we work together.
Only Cocoon’s Top-Rated Pros
Cocoon dispatches and administers all our services. That way, we are 100% on top of your service requests. If something comes up, or if there is a problem, you’re not left on your own. We’re right there with you through completion of every service. More than that, we are here for you 24/7. Question, problem? You know you can contact us. We’re here for you.
Concierge Support
With your Home Health Check-Up you get a Health Report on your home to help you better understand and monitor concerns and risks.
Home Health Reports
We remind you of the maintenance services you need for your home when it’s time to have them. You only ever pay for the services you receive.
Customizable Maintenance Plan
All of your service activities and reminders and much more, can be easily access in your own simple-to-use Cocoon Home Portal.
Your Own Cocoon Home Portal
Receive timely home upkeep reminders with instructions throughout the year. One less thing to have to think about.
Home Care Reminders
Easily capture and record the important items in your home. We’ll keep track of these items for you in case they break down or need replaced.
Home Inventory Data Storage
Your home profile, interior and exterior, all in one location, empowering you with complete knowledge on your home. Provided with your Home Health Check-up.
Your Own Home Profile
Receive timely home upkeep reminders with instructions throughout the year. One less thing to have to think about.
What We Cover
Kitchen Appliances
- Сooktop
- Dishwasher
- Garbage Disposal
- Oven
- Range
- Range Hood
- Refrigerator
- Trash Compactor
Laundry Appliances
- Clothes Dryer
- Clothes Washer
Heating & Cooling
- Cooling System
- Ductwork
- Floor Furnace
- Heat Pump
- Heating System
- Wall Unit
Electrical
- Central Vacuum
- Doorbells
- Electrical System
- Fans
- Garage Opener
Plumbing
- Boiler
- Faucets & Showers
- Plumbing System
- Sump Pump
- Toilets
- Water Heaters
- Whirlpool or Jetted Tub (Built-in)
Testimonials
Happy Customer Comments
Marisa S.
Effortless Experience
Cocoon is an excellent service and makes the overall experience of home maintenance effortless.
Chad K.
Trustworthy
I would recommend everyone to get Cocoon. It takes the complicated task of finding a reliable and trustworthy home service contractor out of your hands.
Chris H.
We’re There For You
Cocoon offers quick access to service and excellent support. They were there and had my back when I needed it.
How It Works
It’s as easy as 1-2-3
Just tap, click, or call for your repair or maintenance service.
Step 1:
Choose the Cocoon Home plan that works best for you.
Step 2:
Use your Cocoon Portal to manage your home and easily make service requests.
Step 3:
We dispatch our Cocoon Service Pro to your home and complete your request to your satisfaction.
It’s that simple!
A Complete Home Solution
Your Cocoon Home
With a Cocoon Plan, you get all this and more:
Home Health Check-Up
Annual home health check-up visits to visually identify areas of concern or risk, plus activities like changing air filters and alarm batteries.
Whole Home Service
From appliances to your pool to your HVAC and more, Cocoon keeps your home healthy, inside and out.
Seamless Online Service
We connect you with a Cocoon Service Pro and you can monitor your service from your Cocoon Home portal.
Access Cocoon Service Pros
All Cocoon Service Pros are vetted and licensed professionals selected for their commitment to exceptional service.
Preferred Pricing
With discounted rates up to 20% on services, Cocoon makes taking care of your home affordable.
Concierge Services
We’re dedicated to providing you with high-quality service that keeps your home happy and healthy.
Home Upkeep Reminders
Receive timely notifications and guided instructions to care for your home – and if you ever need help, we’re a click away.
Home Health Report
Get personalized reports that summarize your home services and give specific recommendations on ways to improve your home’s health.
Cocoon Home Portal
Manage your account, receive reminders, make service requests, and view home health reports all from one place.
FAQ’s
Frequently asked questions
You got questions. We got answers.
I already have a warranty on most of my home appliances and systems. Why do I need a membership with Cocoon?
A ‘home warranty’ is an industry term. It typically refers to a service plan that provides the planholder (i.e. homeowner) with access to appliance and home system (plumbing, HVAC, electrical) repair service while covering repair and replacement costs, subject to plan terms. Cocoon provides such coverage under its Care & Cover plan. But Cocoon goes beyond that. We provide you with concierge level service, maintenance services, home care reminders, online troubleshooting, and more. So while we are there for you when things go wrong, we help you keep them from going wrong in the first place.
What is the difference between Cocoon’s plan and home insurance? Will I get a better rate with my carrier?
Home insurance typically covers you for risks like fires, natural disasters, theft and liabilities. These things may or may not happen. Cocoon’s plans offer you both assistance and coverage for wear and tear and breakdown of items in your home that will happen.
I have an emergency! How quickly will I get a service pro to my home?
We work closely with our Cocoon Service Pros to prioritize emergencies to your home as quickly as possible. You can rest assured, we treat your emergency like it was our own. On weekdays we’ll have a Cocoon Service Pro engaged with you within 4 hours during business hours. We do all we can to get your emergency resolved asap and we’ll be there for you from beginning until resolution.
What is the average cost for requesting service from Cocoon? Do I get a discount?
Yes, as a Cocoon member, you will get up to 20% off all service and maintenance requests from our carefully-vetted and highly-experienced service pros.
Will I be charged any other extra fee once I have my appliance/home system serviced?
Other than the labor fee for a service pro to come to your home, there are no other fees that you have to incur. In some cases, you may need to pay for the costs associated with replacing parts and materials.